Redefining Property Management on the Gold Coast and Northern Rivers
For decades, property management has been the overlooked arm of real estate—seen as secondary to sales. Yet the rent roll remains an agency’s greatest asset. Now, two powerhouse women are redefining how this vital sector is managed.
Carlie Silva and Peyton Davey, founders of QSL Collective, are leading a new era of concierge-level property management across the Gold Coast and Northern Rivers.
With more than 30 years of experience and a proven record managing more than $1 billion worth of Sydney’s finest real estate, the duo is bringing this elite service north—setting new standards for what both investors and tenants can expect from property management.
QSL founder Carlie Silva (top, on right) has lived and breathed real estate her entire life. Raised on Meriton development sites from the age of five, she watched Australia’s largest private developer expand from $2 million to $2 billion by the time she was sixteen—home to one of the biggest rent rolls in the country.
By age 25, she had launched Sydney’s first boutique property agency in The Rocks, followed by a multimillion-dollar lifestyle property group in the city’s inner east—both still thriving agencies today as enduring testaments to her vision, leadership and drive.
Gap to fill
Recognising the immense potential of the Gold Coast market, she has turned her focus north—joining forces with Peyton Davey (pictured, on left), an exceptional talent in property management whom she has mentored for more than a decade.
Silva said, “I love mentoring young women, and it was time for Peyton to help build something she could truly have ownership in. But QSL Collective is about more than one partnership—it’s a new model for leadership.
“We’re bringing together exceptional people, empowering them to rise to their highest potential, and rewarding that with genuine profit share and ownership.
“True collaboration means shared success. When people feel seen, valued, and invested in the vision, they don’t just work for a brand—they help build its legacy.”
Silva realised there was a major opportunity in the booming Gold Coast market to treat property management as a true specialty and elevate the entire experience. She recognised a clear gap—the need for a responsive, investor-focused management service that also values tenants.
“There’s a complete lack of respect in the rental experience,” Silva said. “We’re changing that by creating a model where both investors and tenants are genuinely cared for—because when people feel respected, everyone wins.”
“I realised there was a huge opportunity in this booming market to treat property management as a specialty and to elevate the entire experience,” Silva said.
“It’s about proactive strategies, clear communication and nurturing the tenants who are ultimately paying off your investment. Smart investors deserve bold thinking and consistent returns that grow year after year.”
QSL Collective was built entirely around that philosophy.
Elite focus
Unlike traditional agencies, property management is their sole focus. From a $650-a-week apartment to a $10,000-a-week trophy home, every property—and every client—is managed with the same level of precision, care and prestige.
Davey said, “Leasing a property can be just as stressful as buying one.
“Our industry needs a change; tenants are just as crucial as landlords. We respond to every enquiry, treat people with respect, and that’s why they stay longer. Valued tenants are vital to stable returns.”
“Earlier this year, we attempted to lease a property on the Gold Coast ourselves and quickly realised it was time for a truly responsive service,” Davey said.
“There were five different groups of people searching for rentals between $900 and $1500 a week, and we couldn’t even get a returned call. Tenants deserve the same experience that landlords and buyers enjoy.”
For developers
QSL Collective acts as the bridge between completion and community—offering flexible management solutions that can operate seamlessly under the developer’s brand or theirs.
Their white-label service preserves brand identity at settlement and keeps investor satisfaction at its peak.
Silva said, “Our goal isn’t to promote ourselves. It’s to protect the developer’s brand, deliver results, and ensure every buyer experience reflects excellence long after settlement.”
She said she had seen too many developments begin as luxury homes only to lose their value within a few years due to poor management.
“It’s heartbreaking to watch beautiful buildings deteriorate—it always comes down to the quality of care and management behind the scenes, and the calibre of tenants who call it home. When tenant selection is compromised, it impacts not just one property, but the harmony and value of the entire building.”
Drawing on her experience overseeing one of NSW largest residential building management companies, QSL Collective can also provide comprehensive building management solutions—ensuring an end-to-end service from handover to long-term asset performance.
It’s the assurance that every project transitions smoothly from settlement to success—transforming developments into enduring legacies.
Respect and care
At its core, QSL Collective exists to elevate every side of investment management—restoring integrity, sparking innovation and delivering stronger returns for landlords while creating a culture of respect and care for the tenants who make it possible.
Some of their signature services include:
Instant rental payments
Frequent-flyer rewards on expenses
Access to premium corporate and relocation tenants through global networks, and
Concierge-level care for both owners and tenants alike.
In a landscape where much of real estate has become transactional, QSL Collective leads with something timeless: respect, connection, and intelligent, outside-the-box solutions.
They’re not just managing properties—they’re redefining what it means to feel at home, proving that when people are genuinely valued, investors see the reward of care-driven results.
To mark their arrival on the Gold Coast, QSL Collective has released its Investor Rental Market Report, offering key insights into yields, vacancies and leasing trends—a must-read for anyone navigating the region’s fast-evolving rental market.
Simply request your complimentary copy by emailing—info@qslcollective.com
Maximised returns and effortless growth
If you’re ready for concierge-level care that maximises returns and minimises stress, the powerhouse team behind QSL Collective is ready to elevate your property management experience. Visit qslcollective.com.
The Urban Developer is proud to partner with QSL Collective to deliver this article to you. In doing so, we can continue to publish our daily news, information, insights and opinion to you, our valued readers.
